FAQs

Local pickup in unavailable. Packages dispatch only once every item in your order has arrived to us to reduce carbon footprints and packaging waste.

WORLDWIDE SHIPPING

CANADA: Free shipping on orders over $100 and subscriptions (discount auto-applied); otherwise it’s $20 per order. Packages generally arrive in 2-8 business days. Gift cards are free to send but do not contribute to the free ship minimum (even when combined with other items).

REST OF WORLD: calculated at checkout based on weight, dimensions, and destination.

We ship from London, Ontario via Canada Post. Orders are minimally wrapped in recycled, recyclable, compostable, and/or biodegradable packaging (e.g., dissolvable packing peanuts, biodegradable tape and ice packs). If your package contains plastic like bubble wrap, it is made from recycled materials and/or has been reused.

RETURNS

Due to the nature of food products, returns aren’t accepted. However, if you’re unsatisfied, we’ll do our best to make it right.